User guide

Technical Support

Bug report
Please make sure that you are using the latest version of IntelliLock and that you have carefully read this help file.
If your problem is not addressed by documentation, the following information is required to provide support:
- A full description of your problem.
- IntelliLock version (should be the latest version).
- Operating System version.
- .NET Framework version.
- How the error or condition has occurred, including the sequence of actions leading up to the error condition, error messages...etc.
Occasionally support cases require sample files to reproduce the error condition. Please compress related material into .zip, .rar or .tar archives.
Email Support
Email the Eziriz support team at